Making mistakes

In this episode, Clinical Psychologist Mary Miller introduces a practical framework for navigating the emotional toll of high-stakes roles. Using the example of GPs managing a mistake or complaint, she explores how self-criticism and overwork can make things harder, and offers practical tools that can be put into practice straight away.

Topics

Intro.
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Compassion in high-stakes roles.
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The impact of mistakes on GPs.
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Emotional Regulation in high-pressure environments.
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Practical applications of compassion.
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Mindfulness and its role in compassion.
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Next steps.
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Take-home messages.
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Take home messages

Start getting curious about your own responses.
Try the 60-second reset.
Bring your curious scientific mind and give it a go.
With compassion, you are looking for that soothe activation which helps bring regulation.
People grasp the "Threat, Drive, Soothe" system really quickly.
Think about "Soothe" rather than "Self-Care"

Resources

Fierce Compassion - Dr Mary Miller Website
Mary Miller - Spotify podcast

Presenter

Mary Miller

Clinical Psychologist

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Dr Mary Miller is a registered Clinical Psychologist in Aotearoa/New Zealand, Executive Coach and author of Leading with Fierce Compassion. She works with leaders across healthcare, business, law and education to build resilience, reduce burnout and lead with greater compassion. Her approach draws on Compassion-Focused Therapy to support courageous, values-driven leadership.