The crying patient: What to do
It's 12mins through the consultation. All is going well. Then suddenly, your patient bursts into tears. "I'm soooo sorry" they mumble, as you start to quickly rummage for the tissue box.
This interactive and reflective talk will teach you how to better navigate the challenges that develop when a patient begins to cry. You'll be provided with a wide range of practical tips, tricks and strategies to utilize during a 15min consultation and be better equipped to deliver more meaningful care within the consultation constraints of general practice.